At Subzero Repair Austin, privacy of individual visitor data is of primary importance. We work diligently to protect confidentiality, restrict transfer of personal data, incorporate technical safeguards and appropriate security policies, and identify privacy implications in new services. We will not sell or rent your personally identifiable information to anyone. If you have questions or concerns regarding this statement, you should first contact us.
This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.
The information collected and used. We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. We collect information from our users at several different areas on our site. You may receive information regarding new features, services and special offers we think you’ll find valuable.
We use IP addresses to analyze trends, administer the site, track users’ movement and gather demographic information for aggregate use. IP addresses may be used in fraudulent charge investigations and in other ways necessary to provide this service.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our emails we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, please send an email to our customer service group with your request and the e-mail address you used to create your account. You may contact us
Your account information is password-protected for your privacy and security. We use industry-standard SSL-encryption to protect data transmissions in certain areas such as our shopping-cart and account pages.
We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Service representative) are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their station.
All employees are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping customer data secure and safe at all times. The servers with personally identifiable information are stored in a locked and secure environment. If you have any questions about the security at our website, you can contact us.
Correcting and updating personal information
Opt-out Instructions. Users who no longer wish to receive our electronic newsletter or promotional materials from our partners may opt-out of receiving these communications by changing the settings in your account page. Users who no longer wish to receive catalogs and other special announcements via mail can send a letter to us at Customer Service. It may take up to ten days (10) days for your opt-out choices to be fully effective for electronic or e-mail messages and up to ninety days (90) for physical catalogs. Our systems require time to update we reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by email.
There are no extra costs to pay. A technician will give an estimate with all prices included.
You can call us 24/7. We will fix your problem any time when you have an emergency.